Outlook 2021: Capacity constraints, higher rates spur demand for alternative parcel solutions

[caption caption="US e-commerce sales increased 36.7 percent in the first nine months of 2020, peaking at 16.1 percent of total retail sales in the second quarter. Photo credit: Mitch Hutchinson/Shutterstock.com."][/caption]This story appears in the print edition of the Jan. 4, 2021, Journal of Commerce Annual Review and Outlook.A shift in...